Frequently Asked Questions

We have 3 default charges.

The first line of each engraving are as follows

£7.00 if it is flat plaque engraving
£12.00 if it is circular engraving onto a metal surface
£15.00 if it is the white lettering on the black circular base.

Additional lines are at 50% discount.

For all other requirements, please call.

Flat plaque engraving is often quite quick to turn around.

Circular engraving takes a bit longer and can usually be available in approximately 1-2 weeks. For larger jobs, this may be longer.

Always call for a better projection of timescales as it can depend on the time of year and how busy we are.

In general we will try and help if we can.

Yes, we have a number of trophies on display in the showroom?

You can have a look at the ones we have here or we can order them from the catalogues.

In general we say approximately 1 week from the date you order the trophies. We can get them quicker if needed but there may be a rush charge for special delivery.

Unfortunately Simon Reed (the former owner of the business) passed away in November 2019. His son kept the business going during 2020 but with the pandemic and ongoing issues, he felt he could not keep the business running. The business was going to close unless someone came forward to take it on.

I have known Sinclair for 40 years and did not want to see it disappear so I agreed to take it over. We still have all the existing equipment and suppliers and have been able to keep the service running and we look forward to servicing all the clients for years to come.

We took over the business in December 2020. We did intend to stay in the shop in North Camp. Unfortunately we were unable to agree a lease with the landlord so we had no choice but to find alternative premises.

We knew Westmead House and although it wasn’t the ideal option it does have its advantages so we decided to take it as we needed to make a fast decision and then see how it went. We will keep looking around for the ideal space but we are here for now and all is good.

Yes, we have a Public car park right in front of the building however it is officially Pay & Display. We have our own parking in the middle of the round about which is free (all you have to do is put your registration into the iPad when you come into the building.

We also have a drop of and pick up facility right outside our window which is quick and easy.

No, we have no minimum order for any customer.